Application Support Analyst

  • Bucharest
  • CDI
  • Full-time

At the moment we are looking for an Application Support Analyst for one of our projects in the banking industry.

Job Description

  • Competitive remuneration based on qualifications and seniority
  • Continuous training and development programs
  • High quality medical services through our partner, Medlife
  • Metrorex/ STB subscription after the emergency state
  • A very nice team, even if remote for the moment
  • Bookster subscription
  • The coolest post-pandemic teambuilding
  • Referral bonus

Skills required

  • Technical and functional support of the production;
  • Monitoring and request / Incident management;
  • Pick-up calls on a shared hotline;
  • Features explanations;
  • Knowledge transfer for new joiners and users;
  • Crisis management if needed;
  • Study release impacts on production;
  • Install applicative packages coming from development team on pre-pre-production environment;
  • Install new version in production and ensure post deployment checks;
  • Reach for a full automation of manual tasks, delivery process and monitoring.
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